General
- I already have a web site at www.yourdomain.com/~me. Can I point my domain at it?
Yes we can do this. This is called URL Forwarding. We charge an monthly fee of $5 for URL Forwarding, also known as domain forwarding or IP forwarding. This service basically allows you to redirect traffic for your domain name (www.yourdomain.com) to another web page address without having to setup a new web-hosting account for your domain name. You will be able to sign up for URL Forwarding through our Domain Admin Panel, which you will have access to after you register your domain.
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- How do I manage my Account?
Your account will come with a web based control panel through which you can manage POP3, fowarders, web-based email, file manager etc. using your browser.
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- Will I have unlimited access to update my site?
You have unlimited access via FTP and Telnet 24-hours a day. As such, you can create and maintain your web site on your own computer and upload files to your web site at your leisure OR you can do that all through your control panel.
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- Can I use my account for commercial purposes?
Yes, you can use your account for commercial purposes. The World Wide Web has become the most efficient and cost-effective means of making information available to the users of the Internet community and we encourage our customers to utilize such an enormous medium.
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- How long does it take to set up a new account?
New accounts can setup in 10 minutes if your pay online via card. Once an account is set up an activation notice will be sent to you via email including your username, password, and FTP hostname. You can begin uploading files to your new web site immediately. Domain account users will be given an IP address to access their site via the web prior to the completion of either domain registration or domain modification.
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- Can I upgrade my account if I need to?
Yes. You can upgrade your account at anytime. You will just pay the difference between your current account and your new account. There are no extra fees involved in upgrading.
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- Can you host domain names other than .com .net and .org?
Yes, we can host any domain name. However we only offer domain name registration and transfer on .com .net .org and .edu domain names. You will be responsible for registering and or transferring the domain name yourself.
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- Can I have additional domain names point to my current domain?
Yes, please have a look on our hosting plans
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- Do you support Microsoft Access and ASP?
No, these are features specific to Windows NT servers. At this time we only offer Linux servers. However Frontpage is supported.
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- Can I run chat servers on my site?
No, Because chat servers consume a lot of resources on the server, and may affect the performance of other users, we do not allow chat servers or any cgi program that consume a lot of CPU and network resources. However you can order dedicated server from us for your chat server.
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- Do you accept International orders?
Absolutely! We are pleased to host customers from all over the world.
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- Do you provide hosting for adult sites?
No. We do not allow adult or any kind of illegal content on our network.
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- How do I cancel my account?
please contact at hosting@hostingmall.net
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- Offer my visitors Free Email Accounts.
To request a MX Record and/or CNAME change, please login to Client Area, and send us ticket by using Help Desk
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- I want to change my package to a different one.
To upgrade your current package with IndiaHost, please use Help Desk located in your client area. There is no extra fee for upgrading a package. The only difference is in the price between your old package and the new, which will be reflected in the new Activation Letter sent when a package is a changed. You may upgrade at anytime; you do not have to do it on a certain date. When a package is upgraded, IndiaHost simply pro-rates out the old package and applies any credits that may be remaining to the new package.
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Domain Names
- I have registered my domain name, now what?
After you register your domain, you must find a web hosting company or Internet Service Provider to host your website for you. Some good areas to start are your local ISP, or choose one of the many free web hosting sites available. Some people wish to only reserve their domain name for future use. In that case you need not find an ISP or hosting company. If you already have a website hosted by an ISP, you can easily set your domain to point to your ISP\'s DNS so that your existing website will appear when visitors go to your new domain name. If you already have a FREE website somewhere, chances are that your provider will not allow you to point your DNS setting to their server. In this case, you can subscribe to our URL Forwarding service for $5 per month per domain. This service, also known as domain forwarding or IP forwarding, basically allows you to redirect visitors at your domain name (www.yourdomain.com) to another web page address without having to setup a new web-hosting account for your domain name.
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- Once I have a domain name secured, how long may I use it?
If there are no trademark disputes, your secured domain name will be yours for as long as you maintain the yearly registration fees.
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- How do I change the DNS or Contact Information for my domain name?
You may change the DNS information for your domain name by accessing the Modify Domain link at our homepage. If you have forgotten your password, just click on the Send Password link below the login screen and your password will be emailed to you immediately.
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- Why doesn\'t my domain show up in whois search?
You are probably still using the out of date Network Solutions Whois Server for whois queries. This server only lists those domains applied through Network Solutions. Please find a more complete web based whois server at www.netsol.com or modify your UNIX based whois query to do a whois -h whois.registrars.com domainname.com or whois domainname.com@whois.registrars.com to get the complete listing. Also remember that the Whois information for a domain can take up to 48 hours to propagate worldwide, so it may not be visible until then.
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- What is Domain Registrar?
A \"Registrar\" (or \"Domain Name Registrar\") is an organization like Network Solutions that has control over the granting of domains within certain TLDs (top level domains, like the generic .com/.org/.net or country-specific .ca/.us/.mx etc.).
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- What is Domain Registry?
The \'Registry\' is the system backend that is maintained by the operators of the TLD. Registrar\'s write new names to a central registry database, from which the authoritative root (essentially, a table of all domain names) is built. In the case of .com, .net and .org, the InterNIC runs the registry, and qualified registrars have shared access to it. In the case of many ccTLDs, the registry and registrar functions are combined within one entity.
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- What is Domain Registrant?
A registrant is the person or company who registers a domain name. For example, India Host Network (registrant) registers the name indiahost.net through OpenSRS (registrar) who in turn writes the name to the central database (Registry).
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- What is Domain Renewal?
Domains are leased on an annual basis, and need to be renewed once the current payment for the lease expires. If a domain is registered on June 20, 2002 and prepaid for one year, it will be due for renewal on June 20, 2003, at which point the registrant either pays for additional years, or lets the name expire. Domains can also be pre-paid for multiple years, up to a maximum of 10 years.
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- What is Domain Transfer?
The term \'transfer\' has been used to describe various kinds of domain name transfers. Traditionally, simply changing the nameservers providing name service for a domain was considered a transfer. Nowadays, such a modification is more rightly called a modification, and the term \'transfer\' describes the transfer of a domain from one registrar to another.
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- Who is ICANN?
The Internet Corporation for Assigned Names and Numbers (ICANN) is the non-profit corporation that was formed to assume responsibility for the IP address space allocation, protocol parameter assignment, domain name system management, and root server system management functions previously performed under U.S. Government contract by IANA and other entities. For more information about ICANN, please visit: http://www.icann.org
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- Who is InterNIC?
The InterNIC maintains the root domain registry, containing nameserver and registrar information for all .com, .net and .org domains. When an end user registers a domain name through an OpenSRS RSP, OpenSRS updates it\'s own database with the full WHOIS information, and passes select domain information up to the root registry.
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- What is Name Server?
Nameservers (or Domain Name Servers) are the machines that perform the DNS function, containing zone files listing all the hosts on their network, and their corresponding IP addresses. If a nameserver is unable to determine which IP address a given hostname (i.e. www.indiahost.net) should map to, it will at least be able to point to another nameserver, which will either contain the information, or pass the request on until the correct nameserver is found.
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- What is WHOIS?
WHOIS databases contain nameserver, registrar, and in some cases, full contact information about a domain name. Each registrar must maintain a WHOIS database containing all contact information for the domains they \'host\'. A central registry WHOIS database is maintained by the InterNIC. This database contains only registrar and nameserver information for all .com, .net and .org domains.
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- Why can\'t I register for a domain that is already expired?
In some cases, domain names may be kept by Network Solutions even after it has expired because a.) payment for the domain is not current, b.) the domain name is involved in a trademark dispute, or c.) the domain is pending server activation. As long as it is kept by Network Solutions, we will not be able to register it for you. You will have to contact Network Solutions for more information about the domain.
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- Why are some domain names \"On Hold\"?
When searching the \"whois\" database sometimes a domain name may show a status of \"On Hold\" if a.) payment for the domain is not current, b.) the domain name is involved in a trademark dispute, or c.) the domain is pending server activation.
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- What are the valid characters for a domain name and how long can it be?
The only valid characters for a domain name are letters, numbers and a hyphen \"-\". Other special characters like the underscore \"_\" or an exclamation mark \"!\" are NOT permitted. Example: your name.com (incorrect - no spaces allowed) Example: your-name.com (is correct) A domain name can be up to 67 characters long -- including the 4 characters used to identify the Top Level Domain (.NET, .COM, .ORG, or .EDU). Do not type the www. before your domain name when registering.
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- How do I choose a good domain name?
Choose a name that reflects the intent and purpose of your web site or business. Try to keep it short and snappy, and say it out loud, as if you were telling someone at a party to visit your web page. Some domain names may look good on paper, but are confusing when you try to send someone to it over the phone. Keep in mind the image that it conjures. Your domain name will be one of the ways people recognize or evaluate their choices of sites for their interests when they are searching via Yahoo or the other search engines. When facing a large number of choices, the snappiest domain sometimes grabs the most attention.
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